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Total Recall Call Recording Remote Manager Pc Client

 
 
User Benefits  
   

Cost Effective Call Recording:
Included with every Total Recall voice logging system with unlimited licenses
Flexible System:
Install up to 5 client PCs as required. Manage one or multiple Total Recall
voice loggers with one PC.
Powerful voice logging:
Comprehensive search, monitoring, playback and system management capabilities
Secure:
Tamper proof recording format and
multi-level access control definable
per extension.

Key Features
• Windows™ 2K/XP/Vista compatible
  software.
• LAN WAN/VPN or dial-up access
  to Total Recall phone recording systems
• Connect to multiple Total Recall
  Voice loggers
• Real-time single click call monitoring
• Comprehensive user-definable
  search capabilities
• Feature rich call player
• Email or export recording in WAV,
  MP3 or secure proprietary formats
 
Remote Manager is Microsoft Windows™ compatible software that allows remote access from a PC to one or more Total Recall voice loggers, via network (LAN/WAN) or dial-up connection.
 

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Total Recall Telephone Recording Record On
Demand PC Client

 
User Benefits  
   

Cost effective Telephone Recording:
Included with every Total Recall call recording with unlimited licenses
Flexible:
Install up to 5 PC systems as required
Powerful:
Control recording, record partial calls only, and add searchable notes.

Key Features
• Windows™ 2K/XP/Vista compatible
  software.
• Network or DTMF phone key control
  of recording on individual extensions.
• Real-time recording control
• Add searchable notes to recordings
 
Record on Demand is an optional Microsoft Windows compatible client application that provides additional real-time telephone recording control to Total Recall end users.

Utilizing an existing network (LAN/WAN/VPN) connection, users can start and stop recording of current calls, control which calls on their line are recorded and which aren't, and add searchable notes to current calls; all from a simple taskbar application on the users PC.

If a user requires recording on demand functionality but does not have immediate access to a PC, recording can also be controlled by the use of configurable DTMF codes entered on a user’s phone. The software application and DTMF codes are completely interoperable.

To ensure the security of your Total Recall telephone recording system, administrators have the flexibility to tailor the users level of control with Record on Demand. This gives users the desired level of control, while ensuring continued adherence to company recording policies.

Record on Demand extends the benefits of recording to those who do not want all their calls logged, or who need a simple opt out method for legal purposes. The settings on Total Recall, Remote Manager and Record on Demand can easily be customized to your specific business structure and application.

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Total Recall - Elcor Pte Ltd
Tel: +65-93745858
Email: tancw@totalrecall.com.sg